Amazon Web Services outage affects Adobe, Roku, Twilio, Flickr, others

Yolanda Curtis
November 26, 2020

Amazon Web Services began experiencing issues earlier today, which caused issues for sites and services that rely on its cloud infrastructure - as writer Zack Whittaker discovered when he tried to use his Roomba.

Amazon Web Services has been down for most of Wednesday.

The disruption also affected the ability to post updates to its service health dashboard, the company said. The outage only affected one of AWS's 24 regions, but it took down many popular web-based services that utilize its servers, like Roku and Adobe Spark, which were among those that have reported issues.


In a statement to Business Insider, an Amazon spokesperson said, "Kinesis has been experiencing increased error rates this morning in our US-East-1 Region that's impacted some other AWS services".

Even outage tracker Downdetector is showing spikes in user reports of problems with many of Amazon's own services as well.

The effect has been widespread as AWS is one of the most widely used cloud computing services worldwide.


Kinesis Data Streams, the service at the root of Wednesday's outage, captures and performs analytics on data, including social media feeds, dumps of public records and internal application usage logs, which can be then be fed into a variety of other software programs.

"We have restored all traffic to Kinesis Data Streams via all endpoints and it is now operating normally", the company said in a status update. "It's bigger. Things are failing internally".


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