Old TV Knocked Out Internet In Village Every Morning For 18 Months

Yolanda Curtis
September 25, 2020

The village of Aberhosan was experiencing consistent broadband internet crashes for 18 months until engineers uncovered the root of the problem this week: an old television.

It turns out, the cause of the problem was a pensioner with an old, dodgy television and a love for watching Good Morning Britain every morning.

That is until Michael Jones, an engineer at United Kingdom telecoms company Openreach, made a decision to play tech detective, and called on the help of colleagues from the company's Chief Engineers department to crack the case.

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"Not being able to solve the fault for our customers left us feeling frustrated and downbeat, but we were determined to get to the bottom it", Openreach engineer Michael Jones has said. "And at 7 a.m., like clockwork, it occurred! Our device picked up a large burst of electrical interference coming from a house in the village".

After carrying out a plethora of tests, engineers had a theory that the problem could be caused by a phenomenon called single high-level impulse noise (SHINE), in which an appliance emits electrical interference that impacts broadband connectivity.


The retired couple explained that the £30 TV set, which is in their bedroom, was turned on every morning to watch Good Morning Britain.

Jones said the resident was "mortified" by the news and "immediately agreed to switch it off and not use again".

Aberhosan will probably be getting fiber web later this 12 months.

The resident's promise not to use that TV again has let the village's broadband network get back to normal.

A team of engineers solved a broadband outage mystery in a small Wales village - linking daily use of an extremely old TV to breaks in service, according to an initial report from the BBC.

Every morning at 7 am broadband across the town would cut out, leaving residents without their morning news updates or virtual yoga sessions.


Engineers discovered the TV set was emitting a burst of electrical interference at 7am each day.

"At seven in the morning, like an hour, it happened", said Mr. Jones.

"Sadly this isn't quite as a rare as people may think", said Rutherford.

"Anything with electric components - from outdoor lights to microwaves to CCTV cameras can potentially have an impact on your broadband connection", said Suzanne Rutherford, the company's chief engineer's lead for Wales.

She advised people to ensure their electrical appliances are properly certified and meet British standards.


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