Starbucks barista accused of writing 'ISIS' on Muslim customer's cup in Minn

Andrew Cummings
July 9, 2020

A Muslim woman in the USA state of Minnesota has accused a retail chain of "discrimination" after she received a drink from Starbucks with "ISIS" written on the cup instead of her name.

The 19-year-old teen named Aishah said that she was wearing a hijab and a mask while ordering the beverage on July 1.

ISIS is an acronym for the Islamic State in Iraq and Syria.

"The moment I saw him, I was overwhelmed by many emotions", Aishah said.

"When somebody orders a drink at Starbucks - if the barista can't spell the name, then they ask you to spell it", she said. The word ISIS shatters the Muslim reputation all over the world, she said and added that at this age it is not acceptable at all. "It isn't OK", she added.


But the Minnesota chapter of the Council on American-Islamic Relations, which is representing Aishah, has rejected this and called for the implicated employees to be fired.

A Starbucks spokesperson told CNN by phone that this Starbucks is located inside a Target, which means it is fully operated and operated by Target.

"We have investigated the matter and believe that is was not a deliberate act but an unfortunate mistake that could have been avoided with more clarification", the company said in a statement. "We're taking appropriate actions with the team member, including additional training, to ensure this does not occur again".

Aishah said, as of Monday morning, no one from Target had reached out to apologize.

She further added, "Aishah is not an unknown name and I repeated it multiple times".


At Monday's press conference, CAIR-MN's executive director Jaylani Hussein said that the advocacy group would not be calling for a boycott of Target at this time but that they would be exercising "any and all options including protesting in front of Starbucks across this country". The action resulted after Aishah asked for the manager on receiving the order but was dismissed and instead, received a new drink and a Dollars 25 gift card.

The victim, Aishah, filed a complaint to the Department of Human Rights after the incident at a Starbucks inside a Target store in the U.S. state of Minnesota on July 1, according to BuzzFeed News.

She asked the employee about the cup.

Hussein said the manager told Aishah, "What is the issue?" The charge of discrimination alleges that the incident is a violation of the Minnesota Human Rights Act, which provides a right to full and equal enjoyment of public spaces.


Other reports by iNewsToday

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