Face shields AND face masks are now mandatory on Qatar Airways

Andrew Cummings
July 4, 2020

While most airlines require passengers to don face masks, Qatar Airways has gone one step further.

As virtually all airlines across the world, Qatar Airways has modified its boarding process to limit contact between passengers and staff and introduced social distance signage at airports to remind passengers to keep at least 1.5 meter distance between each other. Passengers travelling from Doha will receive their face shields at the check-in counters, whereas at other destinations, the face shields will be distributed at the boarding gates. In addition, for aircraft equipped with Qsuite, Qatar Airways" award-winning business seat, Business Class customers are offered even greater privacy with sliding partitions and fully closing doors, and an option to display a "Do Not Disturb (DND)' indicator if they wish to limit their interactions with cabin crew.

Disposable face shields will come in two sizes, one for adults and one for children. During this crisis more passengers have chosen to fly with Qatar Airways than any other airline, and we appreciate the trust they have placed in us.

This kit also includes gloves and a face mask, and a bottle of hand sanitizer (business class will get two bottles). We have built a strong level of confidence with passengers, governments, trade partners, and airports as a trusted partner during this crisis and we intend to continue delivering on this mission. The cabin crew will wear disposable gowns, fitted over their uniforms, as well as safety glasses, gloves, and a mask.

Many airlines across the world have made face coverings mandatory on flights in the wake of the Covid-19 pandemic.

All passengers must wear them during boarding and embarkation. The airline no longer has menu cards for the economy cabin (and are single-use in business class), and meals arrive sealed. All common areas on board (such as the bar area onboard the A380) have been closed. Its aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection.

'All the airline's onboard linen and blankets are washed, dried and pressed at lethal microbial temperatures, while its headsets are rigorously sanitised after each flight. It relaunched services to 11 destinations in July and plans to increase that to 65 in mid-July.

Customers whose flights were affected over recent months and who claimed a voucher can use it towards the flights. The airline screens the crew for symptoms after every flight, and after every segment, the aircraft goes through a deep clean. Airlines for America, an industry group, said its members are getting serious about enforcing mask policies. In addition, hand sanitisers are provided at immigration and security screening points'.

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