Hulu stop working on older Roku players after June 24th

Carla Harmon
June 6, 2020

Hulu will stop working on some older Roku devices starting later this month.

Last December, Hulu added 4K streaming for supported Roku devices, as well as 5.1 surround sound capabilities on Roku.

As frequently as we replace our phones, some of our other electronic devices serve us until they simply won't turn on anymore.

Hulu is not the first streaming service to stop supporting older Roku devices; Netflix stopped working on some Roku devices a year ago because they didn't support the DRM that Netflix now uses. However, from June 24, both the Roku Streaming Player (models 2400 to 3100) and the Roku Streaming Stick (model 3420 or earlier) will lose access completely.

Per the Disney-owned platform, they were the only Roku devices that did not support the modern app. If you see either of these messages, you're going to have to upgrade to watch Hulu again. The About panel under Settings in the Roku interface lists the model installed. Instead of the latest Hulu app, these models use the Hulu classic app and don't have access to premium add-ons or live TV.

Users of the affected Hulu devices may see error messages like "Hulu is no longer supported on this device", or "your user session has expired" after June 24.

Ars Technica notes that these devices went on sale in 2012, and chances are, if you're reading this, you do not have one of these Roku streamers hooked up to your TV. In case the app does open, it may only display an on-screen alert similar to the messaging above. Older gamers could keep streaming video indefinitely, however publishers pushing for upgraded DRM is a most likely cause behind streaming services like Hulu and Netflix phasing them out.

The latest changes from Hulu also mean newer, compatible Roku devices need to have their firmware updated to version 8.1 or higher.

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