Costco recommends shoppers wear a mask or face covering

Andrew Cummings
May 21, 2020

The video, captioned "Costco employee breaks social distancing guidelines to harass me and take my cart because I didn't have a mask on", features a Costco manager named Tison confronting the shopper, who says he's filming for his "3,000 follower Instagram feed, mostly locals". "I work for Costco and I'm asking this member to put on a mask 'cause that is our company policy".

The customer followed up his video post to rail against people online who criticized him for his refusal to wear a mask.

Costco says the recommendation does not apply to children under the age of two or to individuals who are unable to wear a mask or face covering due to a medical condition.

Nicholas Kamm  Getty Images
Nicholas Kamm Getty Images

The Costco employee can then be seen grabbing the customer's cart and walking away with it.

"So either wear the mask", the employee starts to say before the customer briefly turns the camera on himself and says: "And I'm not doing it". Tison was gone and so was the shopping cart full of toilet paper, detergent and other items. "I've got every right to not wear a mask everywhere because this isn't about the mask, this is about control", he said. "You need to leave, thank you very much".

"He's a p**sy little bitch", the customer proceeded to rant.


After Tison's post revealing his maskless face, he seemingly became an instant celebrity on Twitter. "We should be moving forward as a country", he added.

Tison replied from his Twitter account, saying, "People of Twitter thank you for all of the support".

LADbible has contacted Costco for comment.


TMZ obtained video of the customer after the viral incident and he appeared to be unshaken in his belief that the people in Costco wearing masks were "sheep" and that he was the only one who wasn't.

"In 30 plus years of studying retail and crisis situations, we have never seen a situation of customers being so rude to hourly employees", Larry Barton, a professor of crisis management and public safety at the University of Central Florida, wrote in an email to Business Insider. "I was just trying to protect our employees and our members".

"Adios #Costco! Won't be renewing my membership!" one Twitter user wrote earlier this month, Business Insider's Shoshy Ciment reported. In short, we believe this is the right thing to do under the current circumstances.


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