Uber Eats waiving all delivery fees on orders from independent restaurants

Andrew Cummings
March 17, 2020

Uber Eats is also stepping up its safety measures to help protect their delivery people and the customers from the virus.

"That's why we're waiving the Delivery Fee for all orders from every independent restaurant on Uber Eats-more than 100,000 local restaurants on the app", the company said in an email Monday morning. These must be qualified independent restaurants, per a GrubHub press release. "That's why we're working urgently to drive orders towards independent restaurants on Eats, to help make up for the significant slowdown of in-restaurant dining".


Additionally, the company announced a new opt-in program for all restaurants in the USA and Canada that use Uber Eats to get daily payouts, rather that the standard weekly payout.

EatingNYC founder Alexa Matthews breaks down the hidden fees involved when ordering from food delivery apps like Postmates, Uber Eats and DoorDash.


As bars and restaurants close throughout the country to contain the widespread novel coronavirus or switch to delivery-only, more third-party delivery services are doing their part to help them stay afloat. "That's why ... we'll provide restaurants with the option to receive daily payouts rather than waiting until the end of the week to see revenue from deliveries, which can be even more important as delivery becomes a bigger share of their sales during this time".

Uber Eats is also allowing restaurants to pay it daily instead of the current weekly billing schedule, and pledged to financially support delivery employees in the event of exposure or diagnosis of COVID-19. The company says it has started educating users about how to request deliveries be left on their doorsteps and have shared CDC guidance to restaurants to ensure all orders are sealed in tamper-evident packaging.


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