Australia’s Government Services Website Crashes Amid Virus Pandemic

Andrew Cummings
March 25, 2020

Less than two hours later, however, Roberts had to backtrack on that statement and explain to the Australian parliament that an alarm created to detect and stop DDoS attacks was triggered when some 95,000 people tried to access the system at the same time. Allegedly staff are operating a "one in one out" system to abide by social distancing rules.

Government Services Minister, Stuart Robert, claims the site is fine but can not cope with the unprecedented demand.

Many families, workers, and business owners have been forced to seek social security payments as the pandemic throws the national economy into chaos.


The leader of the opposition party, Anthony Albanese, called it an "incompetence attack", according to The Guardian, and Shadow Services minister Bill Shorten took to Twitter to accuse Roberts of lying. Yet for people who have never received a Centrelink payment before, they are required to go into a physical office in order to obtain a Customer Reference Number (CRN).

"More than 55,000 Australians [were] trying to access [the site] at the same time, as well as the issue we had with the denial of service attack", he said.

Right across the country, there are long queues snaking around blocks outside Centrelink offices.


"If you intend to claim for a jobseeker payment there is no need to line up on Centrelink now or to jump on the phone", he said. Actually, I don't want to come here because of the virus.

Thousands of Australians who have lost their jobs due to coronavirus restrictions are seeking access to income assistance.


Other reports by iNewsToday

FOLLOW OUR NEWSPAPER