Thomas Cook France placed in receivership, 780 jobs at risk

Andrew Cummings
October 3, 2019

The French arm of Thomas Cook owns 172 travel agencies generating annual revenue of €425 million (RM1.95 billion), and the bankruptcy initially stranded some 10,000 French clients.

However, refunds of bookings made by other payment methods will take longer, because the CAA does not now possess all necessary information from Thomas Cook.

The CAA said this is three times larger than any previous refund programme, and on October 7 it will be launching an online refund system to cope with demand.

This would enable customers to get refunds within 60 days of receiving refund forms.

Around 100,000 Thomas Cook customers paid for their future holiday by direct debit, with the remaining 265,000 using other payment methods such as credit and debit cards.

The research was based on data collected by Greek hotels cooperating with Thomas Cook in the first four days after the collapse (Sept. 24-27, 2019), read an e-mailed statement issued by the Hellenic Chamber of Hotels.

The regulator said it had 30,000 more passengers to bring back to Britain, entering the 9th day of its two-week long peacetime repatriation operation.

The Greek government has pledged to support affected businesses.

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