Apple Discovers MacBook Air Logic Board Issue

Yolanda Curtis
July 1, 2019

Apple has identified a logic board issue in a "very small number" of MacBook Air (2018) units, according to internal documents sent by Apple to Apple Stores and Apple Authorised Service Providers.

No specifics are provided on these power errors, but Apple wants to kick off the fix program and perform the servicing at no cost.

Apple mentioned in the document that the issue has to do with "power" without going into further detail, the site wrote, though online searches show user reports of the affected models "not able to power on at all".

New owners of the 2018 MacBook Air are entitled to free repairs for the power issues that requires the replacement of the main logic board. The memo reportedly said that only units with certain serial numbers were affected; Apple plans to inform the owners of those devices via email.

The company is yet to publicly announce the programme or add it on its "Exchange and Repair Extension Programs" webpage where it publishes about all recall and service programmes now going on.

Not all 13-inch MacBook Air with Retina Display units from 2018 are believed to be affected by the logic board issue. Employees are also supposed to swap out the logic board even on MacBook Air models that have accidental damage, so long as the damage does not interfere with the replacement. Apple recalled 15-inch MacBook Pros with Retina displays built between 2015 and 2017 due to battery issues that caused the laptops to overheat and pose a fire safety risk.

Assuming the information is accurate, Apple is supposed to authorize coverage within four years of the original purchase.

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