US Supreme Court Denies Amazon Bid to Block Worker Suit

Andrew Cummings
October 11, 2019

Attorneys for Robles believe that he has the right to sue Domino's under the Americans with Disabilities Act (ADA), saying that the law means that a company with physical locations must provide a website accessible to those with disabilities.

"Each defendant must figure out how to make every image on its website or app sufficiently accessible to the blind, how to render every video or audio file sufficiently available to the deaf, or how to provide content to those who can not operate a computer or mobile phone", the pizza chain had argued.

This is a win for disability advocates, who argued in court that without accessibility options, the economy is missing a substantial portion of revenue when they shut out groups of disabled people.

The high court left intact a federal appeals court decision that said Domino's must defend against claims by Guillermo Robles, who says the pizza chain's website and app don't work with the common screen-reading software he uses on other sites. Title III of the ADA states that buildings open to the public, such as restaurants, must be accessible to people with disabilities.


They said they feared a "tsunami of litigation", and anxious that judges nationwide would see the appeals court's decision as "imposing a nationwide website-accessibility mandate".

Although Domino's likes to embrace technology for better customer experiences, the pizza chain's website recently became the subject of a lawsuit when it was found to be inaccessible for the disabled.

Robles appealed to the U.S. Court of Appeals, which ruled that online services of companies were subject to Title III of the ADA and that the off-premises nature of the services did not change the need for accessibility accommodations. What matters is the "combined means of access to those goods or services", Domino's said.

Domino's tried to appeal the lower court's decision by petitioning the Supreme Court for an appeal, but that petition was rejected.


In September 2016, Robles filed suit seeking damages and injunctive relief based on Domino's alleged failure to "design, construct, maintain and operate its (website and app) to be fully accessible to and independently usable by Mr. Robles and other blind or visually-impaired people", in violation of the ADA. "And Domino's provides some discounts exclusively online".

Domino's also said in its appeal that more than 2,250 federal lawsuits were filed regarding website access in 2018 alone.

"ADA litigation has become nearly as universal as apps themselves", the U.S. Chamber of Commerce argued in a brief backing the Domino's appeal.

Understand increasingly: A visually impaired man couldn't organization pizza from Domino's.


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