Microsoft reveals Outlook hackers were able to gain access to private emails

Yolanda Curtis
April 15, 2019

Microsoft said the credentials gave access to the email addresses, subject lines and folder names of a "limited number" of email accounts, but not the actual contents of the email.

'We have identified that a Microsoft support agent's credentials were compromised, enabling individuals outside Microsoft to access information within your Microsoft email account, ' Microsoft's email to its users reads.

In our original story, we shared the email that Microsoft was sending out to those who had been affected by the attack, explaining that hackers had only been able to access a limited amount of information.


Hackers were in fact able to access email content from "a large number" of Outlook, MSN, and Hotmail email accounts, Motherboard reported Sunday.

Microsoft first confirmed to Techcrunch that its email service has been compromised for months, with hackers being able to access subject lines of emails and names of people within conversations in select Outlook.com accounts. Enterprise users were unaffected. The Redmond giant disputes this claim, saying that the breach took place from 1st January 2019 to 28th March 2019. Without providing numbers of those affected, it's known that at least some of them were in the European Union, meaning that the data breach will fall under the purview of the EU General Data Protection Regulation.

Microsoft confirmed during the weekend that cybercriminals managed to compromise the account of a support agent and then access users' email accounts.


In that notification, Microsoft said that no login credentials were stolen and that the attackers could not read the contents of emails.

Despite the perpetrators not gaining access to account passwords, Microsoft is still recommending that if you've been affected, you should change your password just as a precautionary measure.

"Our notification to the majority of those impacted noted that bad actors would not have had unauthorized access to the content of e-mails or attachments", a Microsoft spokesperson told The Verge.


Other reports by iNewsToday

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