Wells Fargo Suffers Second Online, Mobile Banking Outage This Month

Yolanda Curtis
February 8, 2019

Wells Fargo customers are having a hard time accessing their account information Thursday morning.

Wells Fargo says smoke is to blame for a power shutdown at one of their facilities that resulted in customers unable to access their money on February 7.

The San Francisco based bank tweeted about the outage at about 9 a.m., and asked customers to check back for updates.

KULR-TV in Montana is reporting that a bank employee said the outage is a result of a fire at a server farm located in Shoreview, Minnesota.

Wells Fargo is the world's second-largest bank by market capitalization with more than 8,000 locations and 13,000 ATMs worldwide.

"We want our customers to know that this is a contained issue affecting one of our facilities, and not due to any cybersecurity event or attack". There are also reports of cards being rejected by cash machines and stores.

The company acknowledged on Twitter it is researching problems with online banking and its mobile app.

The banking corporation verified the outage on Thursday after blaming the disruption on a "power shutdown" at one of their main facilities.

Many said they were stranded at gas stations and stores unable to complete their purchases.

As Business Insider points out, it's been less than a week since Wells Fargo's last technical difficulties.

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