Apple iPhone XS Max explodes, catches fire inside a man’s pocket

Yolanda Curtis
January 3, 2019

He said he had to quickly leave the break room where his co-workers were, to find a private place to take his shoes and clothes off. His yelling alerted his VP who used an extinguisher to put out the fire.

After that, Hillard said he found a hole in his trousers from where the iPhone was and had "pain/irritation in my buttocks region where the pocket of my trousers was located".

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According to iDrop News, a man from Columbus, Ohio, United States, claimed that his three-week old iPhone XS Max caught fire while in the pocket of his pants. Note that the incident happened a couple of weeks ago but was only publicized now, and that's because the iPhone XS Max user tried getting the attention of Apple.

No sooner after that, Hillard reported that "green and yellow smoke" began popping out of his phone. Not only that, but Hillard complained of inhaling a huge amount of smoke since the incident started.

After the ordeal with the Apple Store employees, Hillard returned home and contacted the Apple Care Line, and was asked to send the pictures of concerned phone and damages caused by the same.


The iPhone XS Max has a starting retail price of $1,099, and can cost as much as $1,449 for the 512-gigabyte model.

Josh rushed to an Apple store to report the issue where it was arrogantly treatment Further, he spent 20 minutes talking to a rep at Apple Care reporting the issue.

"The employee told me that she had to call the safety team and took the phone to a back room and did not return or update me on the status of my problem for about 40 minutes". The user claims that he was informed by the Apple Store manager that the phone had to be sent to the engineering team for analysis in order to provide him with a replacement unit. "The manager then came up to me and said that this is the only way that I could receive a replacement phone", he added. However, take this with a grain of salt as apart from the iDrop News, the veracity of the claims had not been verified, although the man said a security camera captured the whole incident.


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