This Fallout 76 Support Ticket Glitch Revealed People’s Personal Information

Yolanda Curtis
December 8, 2018

Fallout 76 seems to have become a bad omen over the developer since its launch last month - resulting in scathing reviews and apologies over falsely advertised bags which were sent out with the Power Armor Edition.

With Fallout 76's poor reception, numerous bugs, freaky bag-gate, and homophobic player controversy, you'd really think it couldn't get any worse for Bethesda.

A new report coming from 4chan hints at serious development issues being faced at Bethesda Game Studios on Starfield.


Bethesda soon followed this with a seemingly more-fitting offer: an actual canvas bag, just like the publisher had originally promised. The company said those who bought the special edition could submit a ticket and receive a replacement canvas bag-once they're ready.

I'm not going to paste screenshots of what I have access to for the privacy of people, but I can see receipts of people from all over the world, and if I can, other people probably can, too. Those who could see the Support tickets of other players could only do so for 45 minutes. That "thread locked" notice went away shortly afterward, with an indication that the data-leak issue had been resolved. Now there's 8 pages of canvas bag requests, tickets and "fix or refund me" demands. Not only could players see others' information, but they could also update and close tickets.

Bethesda Softworks has released a new Fallout 4 update version 1.29 today for PS4.


It appears they posted a screenshot as proof when originally making the post but it has since been taken down to help keep user data as secure as possible, given the situation.

Bethesda reassured that "no full credit card numbers or passwords were disclosed" and that it plans to notify customers affected by the breath.


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