Google to shut down Inbox app in March 2019

Yolanda Curtis
September 13, 2018

The company launched a new interface for Gmail this year which introduced several Inbox features.

For those who don't recall, Inbox was Google's answer to Mailbox, the original smart-email client that was acquired (and, eventually, nixed) by Dropbox.


A few features aren't coming over, however, including pinned emails, reminders, and bundles. Without splitting focus between Inbox and Gmail, it's most likely we'll see Gmail continue to evolve and be a worthy successor and alternative to Inbox. Recently, Google updated its Gmail app with some new features. In fact, most of its best features have, including Unified Inbox.

Since its launch, Google has used Inbox to launch a number of innovations for Gmail including Smart Reply, the ability to snooze emails until a later time and more. As expected, Google has now announced that it will end support for Inbox in March of 2019 (via FastCompany). I'll take a look at Google's transition guide. At that time, any Gmail addresses that were tied to Inbox will revert to the standard Gmail experience, and the mobile app will stop working.


Google seemingly makes the case that Inbox fans shouldn't be upset because Gmail has already absorbed enough of what made Inbox special. Having about six months of warning will give Inbox fans a chance to get their personal workflow going in Gmail, but it'll probably never be the same. Gmail also gets more than one billion monthly active users as of 2018 - quite a bit more than all other webmail platforms combined - so even with Google's marketing dollars, Inbox had a challenging road ahead of it from the beginning. Maybe Inbox was doomed from the start, but erase the frustration of Inbox users on this sad day.


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