Apple 'recalls' Watch 2

Yolanda Curtis
April 16, 2018

Ever since the Apple Watch was introduced, developers have been asking for the ability to create their own watch faces.

Good news for Apple Watch Series 2 owners: Apple has revised its service policy, introducing a clause that entitles 42mm variants for a free fix.

Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on.


Eligibility is limited to 42mm-sized Apple Watch Series 2 models, including Edition, Hermès, Nike+ and Sport variants, pending a visual-mechanical inspection. An exact description of minimum requirements for eligibility was not included, but Apple is offering free repairs to those devices that do fall under the criteria. The Watch line-up also comes in a smaller 38mm option.

On Apple's support page on its website, it says that "many issues can be resolved" by restarting the Watch, which can be done by holding the side button, sliding power off on the screen, then once again holding the side button to switch it on.

The reasons behind Apple Watch Series 2 not turning on for some users is unclear at this point and the memo does not shed enough light on it as well.


This is all for now, folks.

The program is available to customers for three years after the original date of purchase, and repairs can be scheduled at an Apple Store or at an Apple Authorized Service Provider. Let us know in the comments.


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