United Flight Rerouted After Putting Dog on Wrong Plane

United Flight Rerouted After Putting Dog on Wrong Plane

Andrew Cummings
March 20, 2018

This is the third incident involving dogs on United flights this week.

"We have learned that the customer did tell the flight attendant that there was a dog in the carrier".

Graham tweeted that days after the incident, flight attendants were joking about dogs in overhead bins on his United flight. They will also unveil a new pet passenger bill of rights called "Kokito's Law", in honor of the dog. A day later, it was reported that the airline confused two dogs and accidentally sent one to Japan when the animal was supposed to take a much shorter trip to Kansas City.

The French bulldog was barking during the whole flight, according to multiple passenger accounts, but they did not discover that Kokito died until after the plane landed.

"Pets are not luggage, and they should not be put in the overhead compartment", she said.

Kennedy, citing the U.S. Department of Transportation, said in a letter to the president of United that of the 24 animals that died in major airlines' care previous year, 18 of those animals were in the care of United.

The airline "chose the fastest option to reunite the dog with his family", according to spokesperson Natalie Noonan. United said there was a miscommunication between the flight attendant and Kokito's owner. Officials realized the mistake mid-flight, and rerouted the plane to fix the error.

United has said that the accident should have never occurred, and that "pets should never be placed in the overhead bin".

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