IPhone 7 Plus performed better than iPhone 7 in China a year ago

Yolanda Curtis
January 16, 2018

The interrogation comes from the Shanghai Consumer Council.

For some, it was confirmation of a long time internet conspiracy that Apple deliberately slows down old iPhones, forcing people to buy new ones. Some 2,615 complaints about Apple products and services were filed a year ago compared to 964 in 2015, according to the group.

We've reached out to Apple for comment and will update this story with any response.

The California-based company apologized over the issue on December 28th, cut battery replacement costs and said it will change its software to show users whether their phone battery is good. France is one of only a few countries in the world in which planned obsolescence is explicitly illegal, with laws protecting against "deception and planned obsolescence". Apple apologized for not being more transparent and tried to make up for its mishap.

Before China's involvement, US, French, and Brazilian authorities approached Apple, looking for answers about the slowdown. In light of all the panic, some iPad owners have wondered if their devices were affected by the battery issue, which has actually caused some instances of explosions.

While Apple did release information about the battery shutdown fix in iOS 10.2.1 previous year, it wasn't entirely clear that the power management tweak would also slow down older models of the iPhone.

Chair of the Commerce, Science and Transportation Committee John Thune wrote a letter to Cook with questions about Apple's disclosure that reducing the speed and performance of the iPhone 6s and iPhone 7 is a deliberate "feature".

In the letter, Thune asked Apple to detail how it tracked customer complaints related to iPhone performance, and whether it considered offering rebates for customers who replaced their handset's battery at full price, before the $50 discount.

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