Watch out for this phone scam after the Equifax Data Breach

Yolanda Curtis
September 21, 2017

Equifax may have left out an important detail when it disclosed the breach that compromised the personal information of 143 million U.S. consumers. On September 7, 2017, the company announced that criminals exploited a USA website application vulnerability to gain access to certain files.

The company disclosed on September 7 that the cybersecurity breach exposed the personal data of about 143 million Americans but, at that time, did not reveal the number of Canadians involved.

Canada's privacy watchdog announced last Friday that it was probing the data breach and Equifax had committed to notifying those affected in writing as soon as possible.

"We understand it has also been frustrating that Equifax Canada has been unable to provide clarity on who was impacted until the investigation is complete", Nelson said.


The probe will be handled by the USA attorney's office in Atlanta, where the credit firm's headquarters is located, said one of the people.

Additionally, the proposed FREE Act would prevent agencies from profiting off of the financial data during a freeze, improve fraud alert protections, and create an opportunity for consumers to obtain an additional free credit report following the Equifax breach.

Austin, like others who are suing Equifax, are trying to hold the firm legally responsible for exposing them to likely identity theft. The company said it would be sending mailed notices to Canadians outlining the steps they should take.

What's not clear is whether those affected are limited to Canadians with dealings in the USA, as Equifax Canada's customer service agents reportedly told callers about the breach.


Balderas and other attorneys general have also been in communication with Equifax expressing concerns about terms of service relative to the free credit monitoring services and the prominence of service enrollment information on Equifax's web page.

We have posted some information about the incident on our site, including tips for Canadians concerned about the breach on our website: OPC launches investigation into Equifax breach.

Are you sure your personal information (social security number, name, birth date, etc.) is safe, given the recent Equifax hack?

"The retention of Mandiant in March was unrelated to the July 29 cybersecurity incident", an Equifax spokesperson told Gizmodo in a statement.


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