Microsoft ends updates for Windows 7/8.1 on new processors

Yolanda Curtis
March 18, 2017

Moreover, this rumored spring release date of the Microsoft Surface Pro 5 is further supported by a report by ZDNet past year that the Windows 10 Creators Update was pushed back to a spring 2017 release to support "a new wave of Microsoft-branded Windows devices".

Turns out Microsoft is staying true to its word. If you're running on of Intel's 7th-generation processors, an AMD "Bristol Ridge" or Qualcomm "8996" processor, Windows Update will display a message telling you have reached the end Windows Update road. Systems that aren't on the supported list will lose access to updates for older Windows versions as of July 17, 2018.

AMD made big waves in the chip world last month when it unveiled the Ryzen series as a new line of processors that could actually challenge Intel's long seated dominance when it comes to high-end performance. Error (s) found: "Code 80240037 Windows Update encountered an unknown error".


Microsoft may be getting ready to enforce a new support policy for Microsoft Windows 7 and Windows 8.1 that was announced a year ago, a recently-revised support document signaled.

Is This Too Drastic A Step For Microsoft?

The error message that users have been receiving on these systems reads: "Your PC uses a processor that isn't supported on this version of Windows".


However, Windows 7 and Windows 8.1 PCs running these new CPUs will not scan for updates or download them from Windows Update. More worryingly, the cutting-of-ties doesn't just involve driver updates and such, but a complete blackout. No updates at all, basically. The user will also be given an advice to upgrade their OS to Windows 10. However, enforcing this policy demonstrates that Microsoft is prepared to be aggressive as it attempts to get as many Windows users as possible to upgrade to Windows 10.

Moreover, the total shutdown, as pointed out by Hot Hardware, perplexes some.

Did you find yourself reading our recent AMD Ryzen 7 review and hankering after something similar, but a little more wallet-friendly?


If you're running an older version of Windows with a newer CPU, Microsoft is about to make it very hard for you to avoid upgrading to Windows 10. What do you think is the company's motivation behind the move? Share your thoughts in the comment section below.

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